Frequently asked questions
Your student housing, no grey areas.
File, guarantor, housing benefit, lease length, move-in and daily life: find all the answers to book your studio with peace of mind.
Application & file
How do I book a flat? +
Everything is done online: fill in the request form, choose your studio type, then put together your file with the supporting documents (ID, proof of enrolment and the guarantor’s file).
What documents does the guarantor need to provide? +
The guarantor provides their last 3 payslips, their latest tax notice, a proof of address and an ID document.
Am I eligible for housing benefit (APL/ALS)? +
Yes: our flats are approved housing, so they qualify for housing benefits. The amount depends on your situation — run a free simulation on the CAF website.
Can I move in during the academic year? +
Yes. Move-ins are possible all year round, including mid-semester, subject to availability. Contact us to find out which studios are free on your date.
How long is the lease? +
You choose: 10 months (standard academic year), 12 months, or a short stay for an internship. Specify your need in the contact form.
Move-in & daily life
What happens once my file is accepted? +
After paying the deposit, you arrange an appointment with the manager: an inventory of fixtures is carried out, then the keys are handed over. You can drive up to the entrance to unload.
Is the studio furnished and equipped? +
Yes, fully: bed, equipped kitchen (fridge, hob, microwave), dining nook, wardrobe, private bathroom with shower and a study area. Fibre wifi and bills are included.
Is there a parking space? +
A private, secure parking space is available as an option, for €35/month. Let us know with your request.
Are pets allowed? +
No, pets are not allowed in the residence, to preserve the quiet and hygiene of the premises for all residents.
What if there is a technical problem in my flat? +
You fill in a maintenance request from the online resident portal. The technical team (caretaker) handles your request as quickly as possible.
Is there a laundry and parcel reception? +
Yes: an on-site laundry is available and your parcels can be received at the residence. Shared co-living spaces are also at your disposal.
Another question?
Discover the residence and its studios, or contact our team directly — we reply quickly.